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  1. CoC FAQ cover


中文
编辑

在这里,你可以找到关于董事会如何运作的问题的答案。使用下面的链接或搜索框找到自己的方式左右。

我的游戏将无法加载?我应该怎么办?编辑

请尝试以下方法:强制退出所有你已经在后台运行的应用程序。要做到这一点,双击你的主屏幕的按钮,你应该看到所有打开的应用程序的列表。点按住任何图标,直到他们开始摆动。所有图标右上角也得到了红点(白色条纹)。塔上所有的图标上的红点,直到列表是空的。然后,双击您的主屏幕按钮。然后,重新启动您的设备和再次尝试加载冲突中队。如果这样没有帮助,做同样如前所述,但是从您的设备中删除该中队应用的冲突,然后重新安装它从App Store。如果仍然不起作用,你可以尝试禁用您的WiFi和使用,而不是3G。如果您的设备不具备3G,请尝试使用其他的WiFi热点,并看它是否正常工作。某些WiFi热点上有非常严格的防火墙设置,这将导致为了工作需要在互联网的游戏和应用程序的问题。

我可以在一个新的设备上继续我的游戏吗?编辑

是的,你可以。请记住,您的帐户转移到新设备的唯一途径是把它连接到游戏中心帐户。在新设备上登录到游戏中心,游戏会自动询问你是否要加载新设备上的村庄。

我无法安装部落战争!救命啊!编辑

在某些设备上的操作系统并没有通知你,如果你的空间已用完。请检查是否有足够的空间,您的设备上中队的冲突。大约60 MB大小的游戏(安装),所以你需要至少,或者您的设备上安装游戏。如果您有少,安装中队的冲突之前,您需要删除一些其他的应用。

盾是什么,它​​是如何工作的?编辑

盾防止其他人攻击你一段时间。你失去了屏蔽的时间耗尽时,或者当你攻击另一名球员。当你的村庄被摧毁敌人的攻击,你会自动获得一个新的盾12小时。您还可以购买更持久的盾牌从商店。

==盾用完时,会发生什么情况呢? 如果你不有一个活跃的盾,你退出游戏,你的村庄将是容易受到来自其他玩家的攻击。攻方玩家将能够窃取你的一些资源,但永远不会所有的人。您可以保护你的村庄的防御建筑物,墙壁和陷阱,或者买一个新的盾形店。地形障碍和地图边缘的不停止攻击部队的!

我如何加入或创建一个战队?编辑

为了加入一个氏族,您必须首先重建家族城堡。一旦它的重建,你可以点击它,并选择加入或创建一个氏族。氏族城堡还可容纳的增援部队从氏族队友。部队进驻氏族城堡内将捍卫你的村庄,也可以被用来攻击其他玩家。

我该如何让更多的人进入我的家族?编辑

您可以邀请您的游戏中心和Facebook上的朋友,你的战队或邀请人们从全球聊天。为了邀请你的Facebook或游戏中心的朋友,你的朋友必须先发挥中队的冲突,连接到游戏中心或Facebook与他们的帐户,并重建他们的家族城堡。在此之后,你可以看到你的朋友在好友菜单,在这里你可以点击他们的名字,并从上下文菜单中选择“邀请”。邀请来自全球聊天作品以类似的方式:挖掘一个球员的消息,并从上下文菜单中选择“邀请”。

我可以重置游戏,从一开始就再次启动?编辑

此刻,这是不可能的,重新启动您的游戏。但是,你可以开始一个新游戏,在任何设备上没有以前的比赛中队的冲突。

我怎样才能控制我的单位在战场上?编辑

一旦放置在战场上,你的部队是独立自主,而无法控制,一旦部署。在部署的时刻,每个单元的第一目标是突出的十字线。不同的单位,将根据自己的能力和他们的首选目标攻击。检查各单位的信息在军营训练军队屏幕,并检查不同的防御炮塔的信息以及学习哪个单位的,他们的目标。

战斗中幸存下来的部队发生了什么事?编辑

战斗后,在战场上的所有部队部署回头药剂,渗入大地。花费军队打胜仗,是中队的冲突策略的心脏。想想你的部队资源花在刀刃上。你应该仔细规划每场战斗,并尝试使用正确数量的正确类型的部队。投掷你的军队,以打击不考虑成本与效益的情况下,可能会导致一个得不偿失的胜利,你在哪里结束花费比你获得更多的资源。

我不能买宝石,也没有选择在游戏中?编辑

请确保您的设备已设置为允许在应用程序内购买。进入设置 - 通用 - 限制和检查,应用内购买设置为ON。然后退出并重新启动游戏:推首页*(方形)按钮,在您的设备两次,挖掘和持有的冲突战队图标,直到它开始摇晃;自来水右上角的红色图标,再次推首页,重启中队的冲突你应该能买到的宝石。

我刚才购买的宝石,但他们从来没有通过。我能做些什么?编辑

虽然大部分交易顺利进行,有时从苹果或我们的服务器的答案可能会比平常慢,或可能会导致错误。请等待一段时间,看他们是否会到达。如果这没有帮助,退出并重新启动游戏。你的宝石,应退还给您。如果这没有帮助,请联系我们的客户支持在clashofclans.feedback supercell.net我们的支持将帮助你尽快。

为什么我的家族的得分小于所有成员的综合得分?编辑

宗族分数计算使用公式使用所有氏族成员的加权得分。是不是所有成员的分数总和。氏族分数的设计允许一个更具竞争力和公平的战队排名。

我可以玩一个单一的设备上的多个帐户?编辑

中队的冲突,每个设备仅支持一个帐户。

我可以将多台设备连接到同一个帐户?编辑

在多个设备上,你可以玩一个游戏,但要确保每个设备上使用同一个帐户登录到游戏中心。登录到游戏中心,连接你的村庄,游戏中心帐户,并允许你在任何设备上加载你的游戏。

我可以增加文字的大小?编辑

要享受锐利的文字和美丽的图形,我们建议iPhone 4/4S,iPod Touch的第四代或任何在iPad上玩中队的冲突。游戏还旧设备上的工作,但可能不是最佳的游戏体验。

我可以改变我的村庄的名字吗?编辑

对不起,你不能改变你的村庄的名字。你的村民不会知道他们住的地方!

我断开,失去了奖杯。你可以将它们返还给我吗?编辑

如果你失去了由于断开的奖杯,你被攻击或自己的攻击被剪短,你失去了。由于中队的冲突中使用的评分系统,我们可以在任何情况下,不回你的奖杯。这是因为每次你失去了奖杯,实际上是转移到另一名球员,我们不能给你新的奖杯,而不平衡的排名系统。为了防止丢失的奖杯,由于网络问题,我们建议您攻击其他玩家,只有当你有一个稳定的连接(最好是WIFI)。

奖杯系统是如何工作的呢?编辑

与其他玩家战斗时,您将获得或失去奖杯取决于战斗结果。您也可以失去或获得积分,当你的攻击,取决于如果你的后卫赢得这场战斗。点你可以得到或失去的确切数量计算的基础上,你怎么可能赢得了比赛,根据你和你的敌人的奖杯点。对赔率胜出,会给你更多的积分比赢得一个容易的对手。

如何查找匹配工作编辑

玩家对玩家牵线搭桥是完全基于你有量的奖杯。正因为如此,有可能被攻击一个更高或更低的级别的球员,如果他们有接近奖杯你有相同数量的。

如何升级我的建筑?编辑

通过点击他们,选择“升级”选项,你可以升级你的建筑。如果您升级市民中心,您会解锁新的建筑,让你升级你的现有建筑物,甚至进一步!建筑物在升级的过程中不会起它们往常的作用。比如矿业及御泵将不会产生资源,大炮和砂浆不会攻击敌人。

如何联系支持获得援助?编辑

如果你能进入游戏,我们强烈建议您使用游戏中的“发送反馈”功能联系我们的支持。如果你这样做的话,请不要编辑的主题行,因为它包含了你的玩家ID,这是很重要的,为了帮助您对我们的支持。如果您无法进入游戏,请直接电邮给我们的支持,并为他们提供游戏中心名称和/或Facebook的个人主页上链接,在游戏中的名字,你属于哪个氏族(如果你属于一个)。你可以与他们联系:clashofclans.feedback@supercell.net


English
编辑

Here you can find answers to questions about how the board works. Use the links or search box below to find your way around.

My game won't load? What should I do?编辑

Please try the following: Force quit all apps you have running in the background. To do so, double tap your home-button and you should get a list of all open apps. Tap & hold on any of the icons until they start to wiggle. All icons also get a red dot (with a white stripe) in the upper corner. Tap on the red dots on all icons until the list is empty. Then double tap your home-button again. Then restart your device and try to load Clash of Clans again. If this didn't help, do the same as previously explained, but delete the Clash of Clans application from your device, and then re-install it from the App Store. If it still doesn't work, you can try to disable your WiFi and use 3G instead. If your device doesn't have 3G, please try to use another WiFi hotspot and see if it works. Some WiFi hotspots have very strict firewall settings on, which causes problems with games and apps which need the internet in order to work.

Can I continue my game on a new device?编辑

Yes you can. Remember that the only way to transfer your account to a new device is to have it linked to a Game Center account. Login to Game Center on your new device and the game will automatically ask if you want to load your village on the new device.

I can't install Clash of Clans! Help!编辑

On some devices, the operating system doesn't inform you if you have run out of space. Please check that you have enough space on your device for Clash of Clans. The size of the game (installed) is around 60 MB so you need at least that or more to install the game on your device. If you have less, you need to delete some other applications before installing Clash of Clans.

What is the Shield and how does it work?编辑

The Shield prevents other people from attacking you for a period of time. You lose the shield when the time runs out, or when you attack another player. When your village is destroyed by an enemy attack, you automatically get a new shield for 12 hours. You can also purchase longer lasting shields from the shop.

What happens when the shield runs out?编辑

If you do not have an active shield and you exit the game, your village will be vulnerable to attacks from other players. The attacking player will be able to steal some of your resources, but never all of them. You can protect your village with defensive buildings, walls and traps, or by buying a new shield form the shop. Terrain obstacles and the edge of the map do not stop attacking units!

How do I join or create a clan?编辑

In order to join a clan, you must first rebuild the Clan Castle. Once it's rebuilt, you can tap it and choose to join or create a clan. The Clan Castle can also house reinforcement troops from your clan-mates. Troops garrisoned inside the Clan Castle will defend your village and can also be used to attack other players.

How do I get more people into my clan?编辑

You can invite your Game Center and Facebook friends to your clan or invite people from global chat. In order to invite your Facebook or Game Center friends, your friend must first play Clash of Clans, connect to Game Center or Facebook with their account and have rebuilt their Clan Castle. After this, you can see your friend in the Friends menu, where you can tap their name and choose Invite from the context menu. Inviting from global chat works in a similar way: tap a player's message, and choose Invite from the context menu.

Can I reset the game and start again from the beginning?编辑

At the moment it's not possible to restart your game. However, you can start a new game on any device that doesn't have a previous game of Clash of Clans on it.

How can I control my units in battle?编辑

Once placed on the battlefield, your troops are autonomous and cannot be controlled once they are deployed. At the moment of deployment, each unit's first target is highlighted with crosshairs. Different units will attack according to their abilities and their preferred targets. Check each unit's info in the Barracks' Train Troops screen, and check different defensive turrets' info as well to learn which units they target.

What happened to the troops that survived the battles?编辑

After combat, all troops deployed on the battlefield turn back into Elixir and soak into the earth. Expending troops to win battles is at the heart of strategy in Clash of Clans. Think of your troops as resources to be spent wisely. You should plan every battle carefully and try to use the right number of the right type of troops. Throwing all your troops to combat without considering the cost versus benefit can lead to a Pyrrhic victory, where you end up spending more resources than you gained.

I am unable to buy gems, there is no option in the game?编辑

Make sure that your device is set to allow in-app purchases. Go to Settings - General - Restrictions and check that In-App Purchases is set to ON. Then quit and restart the game: push the Home *(square) button on your device twice; tap and hold the Clash of Clans icon until it starts wobbling; tap on the upper-right red icon, push Home again, relaunch Clash of Clans and you should be able to buy gems.

I have just purchased gems but they never came through. What can I do?编辑

While most of the transactions go smoothly, sometimes an answer from Apple or our servers might be slower than usual or might result in errors. Please wait some time and see if they will arrive. If this doesn't help, quit and restart the game. Your gems should be credited to you. If this doesn't help, please contact our customer support at clashofclans.feedback@supercell.net and our support will help you as soon as possible.

Why is my clan's score smaller than all members' combined scores?编辑

Clan Score is calculated using a formula that uses weighted scores from all clan members. It is not the sum of all members' scores. The Clan Score is designed allow a more competitive and fair clan ranking.

Can I play multiple accounts on a single device?编辑

Clash of Clans supports only one account per device.

Can I connect multiple devices to the same account?编辑

You can play one game on multiple devices, but be sure to login to Game Center with the same account on each device. Logging into Game Center links your village to that Game Center account, and allows you to load your game on any device.

Can I increase the text size?编辑

To enjoy sharp text and beautiful graphics, we recommend playing Clash of Clans on an iPhone 4/4S, iPod Touch 4th generation or any iPad. The game also works on older devices, but the gaming experience might not be optimal.

Can I change my village's name?编辑

Sorry, you can't change the name of your village. Your villagers wouldn't know where they live!

I was disconnected and lost trophies. Can you return them to me?编辑

If you lost trophies due to a disconnect, you were either attacked or your own attack was cut short and you lost. Because of the scoring system used in Clash of Clans, we cannot return your trophies under any circumstances. This is because each trophy you lose is actually transferred to another player, and we cannot give you new trophies without unbalancing the ranking system. To prevent loss of trophies due to network problems, we recommend that you attack other players only when you have a stable connection (preferably WiFi).

How does the trophy system work?编辑

When fighting against other players, you will gain or lose trophies depending on the outcome of the battle. You can also lose or gain points when you're attacked, depending on if your defenders win the battle. The exact number of points you can gain or lose is calculated based on how likely you are to win the match based both of your and your enemy's trophy points. Winning against the odds will give you more points than winning an easy opponent.

How does Find a match work?编辑

Player vs. player matchmaking is based solely on the amount of trophies you have. Because of this it is possible to be attacked by an much higher or lower level player, if they have close to the same amount of trophies as you have.

How do I upgrade my buildings?编辑

You can upgrade your buildings by tapping on them and choosing the "Upgrade" option. Upgrading your Town Hall unlocks new buildings and allows you to upgrade your existing buildings even further! Buildings will not work while they are being upgraded. This means that Mines and Elixir Pumps won't generate resources and Cannons and Towers won't shoot enemies while being upgraded.

How can I contact support to get assistance?编辑

If you can access the game, it is strongly suggested that you use the in-game feature "Send Feedback" to contact our support. If you do so, please do not edit the subject-line as it contains your player ID which is important for our support in order to help you. If you can't enter the game, please email our support directly and provide them with your Game Center name and/or Facebook profile link, in-game name and also which clan you belong to (if you belong to one). You can contact them at: clashofclans.feedback@supercell.net

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