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  1. CoC FAQ cover


中文
編輯

在這裡,你可以找到關於董事會如何運作的問題的答案。使用下面的鏈接或搜索框找到自己的方式左右。

我的遊戲將無法加載?我應該怎麼辦?編輯

請嘗試以下方法:強制退出所有你已經在後台運行的應用程序。要做到這一點,雙擊你的主屏幕的按鈕,你應該看到所有打開的應用程序的列表。點按住任何圖標,直到他們開始擺動。所有圖標右上角也得到了紅點(白色條紋)。塔上所有的圖標上的紅點,直到列表是空的。然後,雙擊您的主屏幕按鈕。然後,重新啟動您的設備和再次嘗試加載衝突中隊。如果這樣沒有幫助,做同樣如前所述,但是從您的設備中刪除該中隊應用的衝突,然後重新安裝它從App Store。如果仍然不起作用,你可以嘗試禁用您的WiFi和使用,而不是3G。如果您的設備不具備3G,請嘗試使用其他的WiFi熱點,並看它是否正常工作。某些WiFi熱點上有非常嚴格的防火牆設置,這將導致為了工作需要在互聯網的遊戲和應用程序的問題。

我可以在一個新的設備上繼續我的遊戲嗎?編輯

是的,你可以。請記住,您的帳戶轉移到新設備的唯一途徑是把它連接到遊戲中心帳戶。在新設備上登錄到遊戲中心,遊戲會自動詢問你是否要加載新設備上的村莊。

我無法安裝部落戰爭!救命啊!編輯

在某些設備上的操作系統並沒有通知你,如果你的空間已用完。請檢查是否有足夠的空間,您的設備上中隊的衝突。大約60 MB大小的遊戲(安裝),所以你需要至少,或者您的設備上安裝遊戲。如果您有少,安裝中隊的衝突之前,您需要刪除一些其他的應用。

盾是什麼,它​​是如何工作的?編輯

盾防止其他人攻擊你一段時間。你失去了屏蔽的時間耗盡時,或者當你攻擊另一名球員。當你的村莊被摧毀敵人的攻擊,你會自動獲得一個新的盾12小時。您還可以購買更持久的盾牌從商店。

==盾用完時,會發生什麼情況呢? 如果你不有一個活躍的盾,你退出遊戲,你的村莊將是容易受到來自其他玩家的攻擊。攻方玩家將能夠竊取你的一些資源,但永遠不會所有的人。您可以保護你的村莊的防禦建築物,牆壁和陷阱,或者買一個新的盾形店。地形障礙和地圖邊緣的不停止攻擊部隊的!

我如何加入或創建一個戰隊?編輯

為了加入一個氏族,您必須首先重建家族城堡。一旦它的重建,你可以點擊它,並選擇加入或創建一個氏族。氏族城堡還可容納的增援部隊從氏族隊友。部隊進駐氏族城堡內將捍衛你的村莊,也可以被用來攻擊其他玩家。

我該如何讓更多的人進入我的家族?編輯

您可以邀請您的遊戲中心和Facebook上的朋友,你的戰隊或邀請人們從全球聊天。為了邀請你的Facebook或遊戲中心的朋友,你的朋友必須先發揮中隊的衝突,連接到遊戲中心或Facebook與他們的帳戶,並重建他們的家族城堡。在此之後,你可以看到你的朋友在好友菜單,在這裡你可以點擊他們的名字,並從上下文菜單中選擇“邀請”。邀請來自全球聊天作品以類似的方式:挖掘一個球員的消息,並從上下文菜單中選擇“邀請”。

我可以重置遊戲,從一開始就再次啟動?編輯

此刻,這是不可能的,重新啟動您的遊戲。但是,你可以開始一個新遊戲,在任何設備上沒有以前的比賽中隊的衝突。

我怎樣才能控制我的單位在戰場上?編輯

一旦放置在戰場上,你的部隊是獨立自主,而無法控制,一旦部署。在部署的時刻,每個單元的第一目標是突出的十字線。不同的單位,將根據自己的能力和他們的首選目標攻擊。檢查各單位的信息在軍營訓練軍隊屏幕,並檢查不同的防禦炮塔的信息以及學習哪個單位的,他們的目標。

戰鬥中倖存下來的部隊發生了什麼事?編輯

戰鬥後,在戰場上的所有部隊部署回頭藥劑,滲入大地。花費軍隊打勝仗,是中隊的衝突策略的心臟。想想你的部隊資源花在刀刃上。你應該仔細規劃每場戰鬥,並嘗試使用正確數量的正確類型的部隊。投擲你的軍隊,以打擊不考慮成本與效益的情況下,可能會導致一個得不償失的勝利,你在哪裡結束花費比你獲得更多的資源。

我不能買寶石,也沒有選擇在遊戲中?編輯

請確保您的設備已設置為允許在應用程序內購買。進入設置 - 通用 - 限制和檢查,應用內購買設置為ON。然後退出並重新啟動遊戲:推首頁*(方形)按鈕,在您的設備兩次,挖掘和持有的衝突戰隊圖標,直到它開始搖晃;自來水右上角的紅色圖標,再次推首頁,重啟中隊的衝突你應該能買到的寶石。

我剛才購買的寶石,但他們從來沒有通過。我能做些什麼?編輯

雖然大部分交易順利進行,有時從蘋果或我們的服務器的答案可能會比平常慢,或可能會導致錯誤。請等待一段時間,看他們是否會到達。如果這沒有幫助,退出並重新啟動遊戲。你的寶石,應退還給您。如果這沒有幫助,請聯繫我們的客戶支持在clashofclans.feedback supercell.net我們的支持將幫助你儘快。

為什麼我的家族的得分小於所有成員的綜合得分?編輯

宗族分數計算使用公式使用所有氏族成員的加權得分。是不是所有成員的分數總和。氏族分數的設計允許一個更具競爭力和公平的戰隊排名。

我可以玩一個單一的設備上的多個帳戶?編輯

中隊的衝突,每個設備僅支持一個帳戶。

我可以將多台設備連接到同一個帳戶?編輯

在多個設備上,你可以玩一個遊戲,但要確保每個設備上使用同一個帳戶登錄到遊戲中心。登錄到遊戲中心,連接你的村莊,遊戲中心帳戶,並允許你在任何設備上加載你的遊戲。

我可以增加文字的大小?編輯

要享受銳利的文字和美麗的圖形,我們建議iPhone 4/4S,iPod Touch的第四代或任何在iPad上玩中隊的衝突。遊戲還舊設備上的工作,但可能不是最佳的遊戲體驗。

我可以改變我的村莊的名字嗎?編輯

對不起,你不能改變你的村莊的名字。你的村民不會知道他們住的地方!

我斷開,失去了獎盃。你可以將它們返還給我嗎?編輯

如果你失去了由於斷開的獎盃,你被攻擊或自己的攻擊被剪短,你失去了。由於中隊的衝突中使用的評分系統,我們可以在任何情況下,不回你的獎盃。這是因為每次你失去了獎盃,實際上是轉移到另一名球員,我們不能給你新的獎盃,而不平衡的排名系統。為了防止丟失的獎盃,由於網絡問題,我們建議您攻擊其他玩家,只有當你有一個穩定的連接(最好是WIFI)。

獎盃系統是如何工作的呢?編輯

與其他玩家戰鬥時,您將獲得或失去獎盃取決於戰鬥結果。您也可以失去或獲得積分,當你的攻擊,取決於如果你的後衛贏得這場戰鬥。點你可以得到或失去的確切數量計算的基礎上,你怎麼可能贏得了比賽,根據你和你的敵人的獎盃點。對賠率勝出,會給你更多的積分比贏得一個容易的對手。

如何查找匹配工作編輯

玩家對玩家牽線搭橋是完全基於你有量的獎盃。正因為如此,有可能被攻擊一個更高或更低的級別的球員,如果他們有接近獎盃你有相同數量的。

如何升級我的建築?編輯

通過點擊他們,選擇“升級”選項,你可以升級你的建築。如果您升級市民中心,您會解鎖新的建築,讓你升級你的現有建築物,甚至進一步!建築物在升級的過程中不會起它們往常的作用。比如礦業及御泵將不會產生資源,大炮和砂漿不會攻擊敵人。

如何聯繫支持獲得援助?編輯

如果你能進入遊戲,我們強烈建議您使用遊戲中的“發送反饋”功能聯繫我們的支持。如果你這樣做的話,請不要編輯的主題行,因為它包含了你的玩家ID,這是很重要的,為了幫助您對我們的支持。如果您無法進入遊戲,請直接電郵給我們的支持,並為他們提供遊戲中心名稱和/或Facebook的個人主頁上鏈接,在遊戲中的名字,你屬於哪個氏族(如果你屬於一個)。你可以與他們聯繫:clashofclans.feedback@supercell.net


English
編輯

Here you can find answers to questions about how the board works. Use the links or search box below to find your way around.

My game won't load? What should I do?編輯

Please try the following: Force quit all apps you have running in the background. To do so, double tap your home-button and you should get a list of all open apps. Tap & hold on any of the icons until they start to wiggle. All icons also get a red dot (with a white stripe) in the upper corner. Tap on the red dots on all icons until the list is empty. Then double tap your home-button again. Then restart your device and try to load Clash of Clans again. If this didn't help, do the same as previously explained, but delete the Clash of Clans application from your device, and then re-install it from the App Store. If it still doesn't work, you can try to disable your WiFi and use 3G instead. If your device doesn't have 3G, please try to use another WiFi hotspot and see if it works. Some WiFi hotspots have very strict firewall settings on, which causes problems with games and apps which need the internet in order to work.

Can I continue my game on a new device?編輯

Yes you can. Remember that the only way to transfer your account to a new device is to have it linked to a Game Center account. Login to Game Center on your new device and the game will automatically ask if you want to load your village on the new device.

I can't install Clash of Clans! Help!編輯

On some devices, the operating system doesn't inform you if you have run out of space. Please check that you have enough space on your device for Clash of Clans. The size of the game (installed) is around 60 MB so you need at least that or more to install the game on your device. If you have less, you need to delete some other applications before installing Clash of Clans.

What is the Shield and how does it work?編輯

The Shield prevents other people from attacking you for a period of time. You lose the shield when the time runs out, or when you attack another player. When your village is destroyed by an enemy attack, you automatically get a new shield for 12 hours. You can also purchase longer lasting shields from the shop.

What happens when the shield runs out?編輯

If you do not have an active shield and you exit the game, your village will be vulnerable to attacks from other players. The attacking player will be able to steal some of your resources, but never all of them. You can protect your village with defensive buildings, walls and traps, or by buying a new shield form the shop. Terrain obstacles and the edge of the map do not stop attacking units!

How do I join or create a clan?編輯

In order to join a clan, you must first rebuild the Clan Castle. Once it's rebuilt, you can tap it and choose to join or create a clan. The Clan Castle can also house reinforcement troops from your clan-mates. Troops garrisoned inside the Clan Castle will defend your village and can also be used to attack other players.

How do I get more people into my clan?編輯

You can invite your Game Center and Facebook friends to your clan or invite people from global chat. In order to invite your Facebook or Game Center friends, your friend must first play Clash of Clans, connect to Game Center or Facebook with their account and have rebuilt their Clan Castle. After this, you can see your friend in the Friends menu, where you can tap their name and choose Invite from the context menu. Inviting from global chat works in a similar way: tap a player's message, and choose Invite from the context menu.

Can I reset the game and start again from the beginning?編輯

At the moment it's not possible to restart your game. However, you can start a new game on any device that doesn't have a previous game of Clash of Clans on it.

How can I control my units in battle?編輯

Once placed on the battlefield, your troops are autonomous and cannot be controlled once they are deployed. At the moment of deployment, each unit's first target is highlighted with crosshairs. Different units will attack according to their abilities and their preferred targets. Check each unit's info in the Barracks' Train Troops screen, and check different defensive turrets' info as well to learn which units they target.

What happened to the troops that survived the battles?編輯

After combat, all troops deployed on the battlefield turn back into Elixir and soak into the earth. Expending troops to win battles is at the heart of strategy in Clash of Clans. Think of your troops as resources to be spent wisely. You should plan every battle carefully and try to use the right number of the right type of troops. Throwing all your troops to combat without considering the cost versus benefit can lead to a Pyrrhic victory, where you end up spending more resources than you gained.

I am unable to buy gems, there is no option in the game?編輯

Make sure that your device is set to allow in-app purchases. Go to Settings - General - Restrictions and check that In-App Purchases is set to ON. Then quit and restart the game: push the Home *(square) button on your device twice; tap and hold the Clash of Clans icon until it starts wobbling; tap on the upper-right red icon, push Home again, relaunch Clash of Clans and you should be able to buy gems.

I have just purchased gems but they never came through. What can I do?編輯

While most of the transactions go smoothly, sometimes an answer from Apple or our servers might be slower than usual or might result in errors. Please wait some time and see if they will arrive. If this doesn't help, quit and restart the game. Your gems should be credited to you. If this doesn't help, please contact our customer support at clashofclans.feedback@supercell.net and our support will help you as soon as possible.

Why is my clan's score smaller than all members' combined scores?編輯

Clan Score is calculated using a formula that uses weighted scores from all clan members. It is not the sum of all members' scores. The Clan Score is designed allow a more competitive and fair clan ranking.

Can I play multiple accounts on a single device?編輯

Clash of Clans supports only one account per device.

Can I connect multiple devices to the same account?編輯

You can play one game on multiple devices, but be sure to login to Game Center with the same account on each device. Logging into Game Center links your village to that Game Center account, and allows you to load your game on any device.

Can I increase the text size?編輯

To enjoy sharp text and beautiful graphics, we recommend playing Clash of Clans on an iPhone 4/4S, iPod Touch 4th generation or any iPad. The game also works on older devices, but the gaming experience might not be optimal.

Can I change my village's name?編輯

Sorry, you can't change the name of your village. Your villagers wouldn't know where they live!

I was disconnected and lost trophies. Can you return them to me?編輯

If you lost trophies due to a disconnect, you were either attacked or your own attack was cut short and you lost. Because of the scoring system used in Clash of Clans, we cannot return your trophies under any circumstances. This is because each trophy you lose is actually transferred to another player, and we cannot give you new trophies without unbalancing the ranking system. To prevent loss of trophies due to network problems, we recommend that you attack other players only when you have a stable connection (preferably WiFi).

How does the trophy system work?編輯

When fighting against other players, you will gain or lose trophies depending on the outcome of the battle. You can also lose or gain points when you're attacked, depending on if your defenders win the battle. The exact number of points you can gain or lose is calculated based on how likely you are to win the match based both of your and your enemy's trophy points. Winning against the odds will give you more points than winning an easy opponent.

How does Find a match work?編輯

Player vs. player matchmaking is based solely on the amount of trophies you have. Because of this it is possible to be attacked by an much higher or lower level player, if they have close to the same amount of trophies as you have.

How do I upgrade my buildings?編輯

You can upgrade your buildings by tapping on them and choosing the "Upgrade" option. Upgrading your Town Hall unlocks new buildings and allows you to upgrade your existing buildings even further! Buildings will not work while they are being upgraded. This means that Mines and Elixir Pumps won't generate resources and Cannons and Towers won't shoot enemies while being upgraded.

How can I contact support to get assistance?編輯

If you can access the game, it is strongly suggested that you use the in-game feature "Send Feedback" to contact our support. If you do so, please do not edit the subject-line as it contains your player ID which is important for our support in order to help you. If you can't enter the game, please email our support directly and provide them with your Game Center name and/or Facebook profile link, in-game name and also which clan you belong to (if you belong to one). You can contact them at: clashofclans.feedback@supercell.net